Refund and Returns Policy
Subscription Refund
Last Updated: [18/06/2025]
1. Refund Window
- Refund requests only accepted within 7 days of purchase
- After 7 days: Absolutely no refunds under any circumstances
2. Refund Requirements
To qualify for refund:
✅ Request submitted within 7-day period
✅ Account not used (zero logins/connections)
✅ Valid proof of purchase provided
3. Support Availability
- We operate 24/7 support in principle
- During high demand, response times may vary
- Refund processing may take up to 72 hours
4. Strict No-Refund Cases
No refunds will be given for:
- Any usage of service (even 1 connection)
- Failure to request refund within 7 days
- Personal technical issues (device/internet problems)
- Change of mind after receiving access
5. Important Notes
- All refunds are processed manually – no instant refunds
- Chargebacks will result in:
- Permanent account ban
- Service termination without warning
Contact Support:
📧 Email: support@iptvmega.store