Refund and Returns Policy

Subscription Refund

Last Updated: [18/06/2025]

1. Refund Window

  • Refund requests only accepted within 7 days of purchase
  • After 7 days: Absolutely no refunds under any circumstances

2. Refund Requirements

To qualify for refund:
✅ Request submitted within 7-day period
✅ Account not used (zero logins/connections)
✅ Valid proof of purchase provided

3. Support Availability

  • We operate 24/7 support in principle
  • During high demand, response times may vary
  • Refund processing may take up to 72 hours

4. Strict No-Refund Cases

No refunds will be given for:

  • Any usage of service (even 1 connection)
  • Failure to request refund within 7 days
  • Personal technical issues (device/internet problems)
  • Change of mind after receiving access

5. Important Notes

  • All refunds are processed manually – no instant refunds
  • Chargebacks will result in:
    • Permanent account ban
    • Service termination without warning

Contact Support:
📧 Email: support@iptvmega.store